Terms and Conditions for 36phsky — Know Your Rights Before You Play

1 Introduction

These Terms and Conditions ("Terms") form the legal agreement between you ("Member" or "you") and 36phsky ("we," "us," or "the Platform") regarding your use of all services available at 36phsky.net. This includes sports betting, casino games, Sabong, Tongits, jackpot slots, card games, and any promotional features associated with the 36phsky brand.

36phsky is a Philippine-focused online gaming platform operating under the applicable Philippine gaming regulatory framework. These Terms are written in English consistent with Philippine English usage and are intended to be read by Filipino members. If anything in these Terms is unclear, please contact our support team before proceeding — we'd rather take the time to explain something than have a member proceed on a misunderstanding.

These Terms should be read together with the 36phsky Privacy Policy and Responsible Gaming guidelines, which form part of the overall agreement between you and the platform.

2 Eligibility

To use 36phsky, you must meet all of the following requirements at the time of registration and at all times during your membership:

• You must be at least 21 years old. This is the minimum legal age for online gaming in the Philippines and is a non-negotiable requirement for all 36phsky accounts.
• You must be a resident of the Philippines or otherwise in a jurisdiction where accessing the 36phsky platform is legally permitted.
• You must not be a current or former employee, contractor, or immediate family member of an employee of 36phsky or any of its affiliated entities.
• You must not be the subject of a self-exclusion order or exclusion from any gaming platform in the Philippines.
• You must be legally capable of entering into a binding agreement under Philippine law.

3 Account Registration

Opening a 36phsky account is free and takes a few minutes. During registration, you agree to provide accurate, current, and complete information. Providing false details — including a false name, date of birth, or address — constitutes a breach of these Terms and may result in immediate account closure.

• One account per person: Each individual may hold only one active 36phsky account. If duplicate accounts are discovered, all may be suspended and funds reviewed for potential forfeiture.
• Account security: You are responsible for keeping your username and password confidential. 36phsky will not be liable for losses resulting from unauthorised access where you shared credentials or failed to log out on a shared device.
• Mobile number verification: A verified Philippine mobile number is required to complete registration. This is used for account security and transaction notifications.
• Updating your details: You must keep your registered information up to date. If your phone number, email address, or payment method changes, update your 36phsky account promptly to avoid disruptions.
• Account closure: 36phsky reserves the right to close or suspend accounts that breach these Terms, are subject to fraud suspicion, or have not been used for an extended period. You may also close your own account voluntarily at any time by contacting support.

4 Deposits and Withdrawals

All financial transactions on 36phsky are processed in Philippine Peso (₱). The minimum deposit is ₱100 and the minimum withdrawal is ₱200. Limits and processing times may vary by payment method — check the cashier section of your account for current details before transacting.

• Deposits: Funds are generally credited to your 36phsky balance within minutes for GCash and Maya. Bank transfers via InstaPay or PESONet may take longer depending on the sending institution.
• Withdrawals: Most GCash withdrawals are processed within 60 minutes during business hours. Requests submitted late at night or during high-volume periods may take longer. 36phsky does not charge withdrawal fees on standard cashouts.
• KYC verification: Before your first withdrawal, 36phsky may require identity verification documents (government-issued ID). This is a regulatory requirement, not optional. Pending verification does not affect your ability to deposit or play.
• Refused transactions: 36phsky may refuse or reverse a transaction if fraud is suspected, if the source of funds is unclear, or if anti-money laundering checks flag an issue. In such cases, the affected member will be contacted for clarification.
• Dormant accounts: Accounts inactive for 12 consecutive months may be classified as dormant. Administrative fees may apply to dormant balances in line with applicable regulations. You will be notified before any fees are applied.

5 Bonuses and Promotions

36phsky regularly offers bonuses, free bets, cashback programmes, and other promotions for members. Each promotion has its own specific terms that take precedence over these general Terms. Before accepting any offer, read the promotion's individual conditions carefully.

• Welcome bonus: New members who register and make a qualifying first deposit may receive a 100% deposit match bonus up to ₱5,000. Bonus funds are subject to a minimum wagering requirement before they — or any associated winnings — can be withdrawn.
• Wagering requirements: Unless otherwise stated, all 36phsky bonuses must be wagered a minimum number of times before withdrawal. Wagering on sports betting markets with odds below the specified minimum may not count toward the requirement.
• Bonus expiry: Bonuses that are not used or wagered within the applicable validity period will expire automatically. Expired bonuses cannot be reinstated or converted to cash.
• Bonus abuse: Systematic strategies designed to exploit bonus offers — including creating multiple accounts, using artificial wagering patterns, or coordinating with other accounts — will result in forfeiture of all bonuses and possible account suspension.
• Promotional changes: 36phsky reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice. This does not affect bonuses already credited and in active use.

6 Betting Rules

Bets placed on 36phsky are binding once confirmed. The platform operates a wide range of sports and gaming products, each governed by its own product-specific rules in addition to these general Terms. If the specific rules and these Terms conflict, the specific product rules apply.

• Bet confirmation: A bet is not accepted until you receive a confirmation message. If your connection drops before confirmation, check your bet history before re-placing. 36phsky is not responsible for duplicate bets placed due to connectivity issues on the member's end.
• Void bets: Bets may be voided if the event is cancelled, if incorrect odds were displayed due to a system error, or if the market conditions that allowed the bet were the result of a technical fault. Voided bets are returned to your balance as a stake refund.
• Live betting: In-play odds update in real time. 36phsky may suspend a live market at any point during an event. Bets placed during a suspension period will be voided. Once a live bet is confirmed, it cannot be cancelled.
• Settlement errors: If a bet is settled incorrectly due to a data or system error, 36phsky reserves the right to correct the settlement once the error is identified, regardless of whether the balance has already been credited or debited.
• Maximum payouts: Individual product pages and the cashier section display the maximum payout limits applicable to each betting market at 36phsky. Amounts above these limits will be capped at the maximum stated figure.

7 Fair Play and Fraud Prevention

36phsky invests significantly in systems and staff dedicated to maintaining a fair playing environment for all members. The following activities are strictly prohibited and will result in immediate account suspension and possible legal action:

• Using automated software, bots, or scripts to place bets or interact with any 36phsky game or service.
• Colluding with other players to influence the outcome of games or betting markets, including match-fixing or chip dumping in card games.
• Deliberately exploiting a software bug, error in odds, or technical fault to gain an unfair financial advantage. If you notice an error, report it to 36phsky support immediately.
• Using stolen, fraudulent, or third-party payment methods to fund a 36phsky account.
• Attempting to launder funds through gambling activity on the 36phsky platform.

Where fraud is confirmed, 36phsky will freeze the relevant account, reverse any transactions associated with the fraudulent activity, and report the matter to the relevant authorities as required by Philippine law and our regulatory obligations.

8 Privacy and Data

36phsky collects, processes, and stores member data in accordance with the Philippine Data Privacy Act and our full Privacy Policy. By registering an account, you consent to the data practices described in that policy.

• Personal information provided during registration and subsequent verification is used for account management, identity verification, and regulatory compliance only.
• All data transmitted through 36phsky is protected using industry-standard encryption. Financial transactions are processed through secure, verified payment gateways.
• 36phsky may send promotional communications via email or SMS. You may opt out of marketing communications at any time through your account settings or by contacting support.
• 36phsky does not sell personal data to third parties. Data may be shared with regulators, law enforcement, and payment processors where legally required or necessary to operate the service.

9 Responsible Gaming

36phsky is committed to providing a gaming environment where entertainment stays in its proper place. We provide several tools that members can use to manage their gambling activity, accessible directly within account settings:

• Deposit limits: Set daily, weekly, or monthly deposit caps. Limit reductions take effect immediately; increases may require a cooling-off period.
• Session time reminders: Configure alerts to notify you when you have been active on 36phsky for a set amount of time.
• Cooling-off period: Take a break from 36phsky for a defined period without permanently closing your account. During a cooling-off, account access and all gaming activity is suspended.
• Self-exclusion: Request a permanent self-exclusion through our support team. This will close your account and prevent re-registration for a minimum of five years. 36phsky honours self-exclusion requests seriously and permanently.

Full details, resources, and guidance can be found on the dedicated Responsible Gaming page. If you are concerned about your own gambling behaviour or that of someone close to you, please reach out to 36phsky support or a professional counselling service.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 36phsky limits its liability as follows:

• 36phsky is not liable for losses resulting from internet connectivity failures, device issues, or interruptions in service outside our direct control, including third-party data feeds or payment network outages.
• Where a technical fault or software error leads to an incorrectly displayed price or game outcome, 36phsky reserves the right to correct the error. We will communicate any corrections that affect settled transactions.
• 36phsky is not responsible for any financial decisions made on the basis of information displayed on the platform that was inaccurate due to a data feed error or delay beyond our reasonable control.
• In no event will 36phsky's aggregate liability to any member exceed the total amount deposited by that member in the 30 days immediately preceding the event giving rise to the claim, subject to applicable law.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by the gross negligence of 36phsky or its representatives.

11 Changes to These Terms

36phsky may update these Terms from time to time in response to changes in regulation, platform features, or business practice. When material changes are made, we will notify registered members via the email address on their account with at least 14 days' notice before the changes take effect.

Continuing to use 36phsky after the effective date of a change constitutes acceptance of the revised Terms. If you disagree with a change, you may close your account by contacting support before the new Terms come into force. Outstanding balances will be returned in accordance with the withdrawal process in place at the time.

The "Last updated" date shown at the top of this page and on the footer of every version reflects when the most recent revision was made. We recommend bookmarking this page and reviewing it periodically — not because we expect to change things frequently, but because staying informed is always the smarter play.

12 Contact Us

If you have questions about these Terms and Conditions, want to discuss your account, or need help understanding any aspect of your relationship with 36phsky, please get in touch through any of the following channels:

• Live chat: Available 24/7 directly within your 36phsky account — the fastest way to get a response.
• Email: support@36phsky.net — we aim to respond to all email enquiries within a few hours during business days.
• FAQ: The 36phsky FAQ page covers the most common questions about accounts, payments, games, and bonuses in plain language.

We want the relationship between 36phsky and every member to be straightforward and honest. If something in these Terms is confusing, ask us. We'd rather spend five minutes explaining something than have a member proceed on the wrong understanding.