Summary in plain Filipino English: 36phsky collects personal information because it's required to run your account, process your deposits and withdrawals, and meet gaming regulations. We secure it properly, we don't sell it, and you can ask us about it or correct it at any time. The full detail is below.
1 About This Privacy Policy
This Privacy Policy applies to all services offered by 36phsky through 36phsky.net, including sports betting, casino games, Tongits, Sabong, jackpot slots, card games, and any promotional features or communications associated with the platform. It applies to all registered members and visitors to the website.
By registering an account on 36phsky, you acknowledge that you have read this policy and consent to the data practices described here. If you do not agree with how 36phsky handles personal data, please do not create an account or use the platform's services.
This policy should be read together with the 36phsky Terms and Conditions and the Responsible Gaming guidelines. Together, these documents define the full relationship between you and the platform.
36phsky may update this policy from time to time. When material changes occur, we will notify registered members by email and update the "last updated" date shown above. Continuing to use 36phsky after an update constitutes acceptance of the revised policy.
2 What Personal Data We Collect
36phsky collects different categories of personal data depending on how you interact with the platform. Here is a clear breakdown:
| Category |
Examples |
When Collected |
| Identity data |
Full name, date of birth, government ID number |
Registration & KYC verification |
| Contact data |
Mobile number, email address |
Registration & ongoing account use |
| Financial data |
GCash number, bank account name/number, transaction history |
Deposit and withdrawal processing |
| Technical data |
IP address, browser type, device ID, operating system |
Automatically upon site visit |
| Usage data |
Pages visited, games played, bets placed, session durations |
During active sessions on 36phsky |
| Communications data |
Live chat transcripts, email exchanges, support ticket history |
When contacting 36phsky support |
| Preference data |
Responsible gaming limits, notification settings, language preference |
When updated in account settings |
36phsky does not collect sensitive personal information such as race, religious beliefs, health records, or biometric data unless specifically required by law.
3 Why We Collect Your Data
Every category of data collected by 36phsky is tied to a specific operational purpose. We do not collect information speculatively or for purposes beyond what is described here.
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Account creation and management: Identity and contact data lets 36phsky create and maintain your account, send security alerts, and help you recover access if you forget your credentials.
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Processing deposits and withdrawals: Financial data is necessary to receive your deposits and release your winnings through GCash, Maya, bank transfers, and other supported Philippine payment channels.
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Identity verification (KYC): Philippine gaming regulations require 36phsky to verify member identities, confirm minimum age (21+), and prevent money laundering. We cannot process your first withdrawal until this is complete.
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Platform improvement: Usage and technical data helps 36phsky identify bugs, understand how members navigate the site, and improve the overall experience. This analysis is done in aggregate and is not used to profile individual members for advertising.
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Promotional communications: If you have opted in, 36phsky will send you information about bonuses, promotions, and new game launches via email or SMS. You can unsubscribe at any time through your account settings.
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Responsible gaming monitoring: Usage and preference data allows 36phsky to identify members who may be exhibiting signs of problem gambling and to apply responsible gaming measures where relevant.
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Legal and regulatory compliance: 36phsky is required to retain certain records for regulatory reporting, anti-money laundering compliance, and dispute resolution. This data is handled strictly within the required legal framework.
Legal Basis
We Process Your Data Lawfully
36phsky relies on four lawful bases under the Philippine Data Privacy Act: your consent at registration, contractual necessity for account operations, legal obligation for regulatory compliance, and legitimate interest for platform security and fraud prevention. You will always be told which basis applies when relevant.
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, 36phsky must identify a lawful basis for every type of personal data processing we carry out. The four bases we rely on are:
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Consent: You give this at registration and when you opt in to marketing communications. You may withdraw consent at any time without this affecting the lawfulness of earlier processing.
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Contract performance: Processing that is necessary to fulfil our obligations to you as a 36phsky member — including account management, game access, deposits, withdrawals, and support.
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Legal obligation: Processing required by Philippine gaming regulation, the Anti-Money Laundering Act, and other applicable Philippine laws. This is not optional for 36phsky or the member.
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Legitimate interests: Processing for fraud detection, platform security, and responsible gaming monitoring — where our interest and your interest in a safe, fair platform are aligned. We carry out balancing tests before relying on this basis.
5 Who We Share Your Data With
36phsky does not sell, rent, or trade personal data. Data is shared only in the following specific circumstances and only to the extent necessary:
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Payment processors: GCash, Maya, GrabPay, InstaPay, BDO, BPI, UnionBank, and card network processors receive the financial data required to execute your transactions. These providers operate under their own strict data security obligations.
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KYC and identity verification services: Third-party identity verification providers may process your government ID and facial verification data to confirm your identity. These providers are bound by contractual data protection obligations with 36phsky.
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Regulatory authorities: PAGCOR and other relevant Philippine regulatory bodies may require 36phsky to submit specific records as part of licensing and compliance obligations. We cooperate fully with lawful regulatory requests.
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Law enforcement: 36phsky will disclose member data to Philippine law enforcement agencies when legally required to do so — for example, in relation to fraud investigations, money laundering inquiries, or court orders.
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Technology service providers: Hosting providers, customer support software vendors, and analytics tools process limited technical data to support platform operations. All such providers are vetted for security compliance and bound by data processing agreements.
Cross-border transfers: Some 36phsky technology service providers operate infrastructure outside the Philippines. Where personal data is transferred internationally, 36phsky ensures that equivalent data protection standards apply through contractual safeguards approved under the Data Privacy Act.
6 Cookies and Tracking Technologies
36phsky uses cookies and similar technologies to keep the platform running properly, remember your session, and understand how members use the site. Here's a straightforward breakdown of the types in use:
Essential (always active)
Session management
Analytics (opt-out available)
Fraud prevention
Preferences
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Essential cookies are required for 36phsky to function. Without them, basic features like staying logged in or completing a deposit cannot work. These cannot be disabled.
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Analytics cookies help 36phsky understand which parts of the site are most used and where members encounter difficulties. The data is anonymised and used only to improve the platform. You may opt out via your browser settings or by contacting 36phsky support.
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Fraud prevention cookies record device characteristics and behavioural signals to detect unusual activity, protect your account from unauthorised access, and identify potential abuse of multiple accounts or bonus systems.
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Preference cookies remember settings like your language preference and notification choices so you don't have to configure them on every visit.
You can manage cookie preferences through your browser settings at any time. Blocking essential cookies may prevent parts of the 36phsky platform from working correctly.
Retention
We Don't Keep Your Data Longer Than Necessary
36phsky retains personal data only as long as it is needed for the purpose it was collected, or as required by Philippine law. Financial transaction records are retained for at least five years as required by AMLC regulations. Account data is deleted or anonymised within 90 days of account closure where no legal hold applies.
7 Data Retention
36phsky applies clear retention schedules to each category of personal data. We do not hold data beyond the period needed for its purpose or required by law.
| Data category |
Retention period |
Reason |
| Account identity data |
Duration of account + 5 years after closure |
PAGCOR licensing & AMLC requirements |
| Financial transaction records |
5 years minimum from transaction date |
Anti-Money Laundering Act |
| KYC documents |
5 years from submission or account closure |
Regulatory compliance |
| Support communications |
3 years from last interaction |
Dispute resolution reference |
| Technical / log data |
12 months |
Security monitoring |
| Marketing preferences |
Until opt-out or account closure |
Consent-based processing |
After the applicable retention period, 36phsky securely deletes or anonymises your personal data so it can no longer be linked back to you as an individual.
8 How We Secure Your Data
36phsky applies a combination of technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure:
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SSL/TLS encryption: All data transmitted between your device and 36phsky.net is encrypted using industry-standard SSL/TLS protocols. The padlock in your browser indicates an active secure connection.
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Encrypted data storage: Sensitive data stored in 36phsky databases — including financial details and identity documents — is encrypted at rest using approved encryption standards.
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Access controls: Employee access to personal member data is granted on a strict need-to-know basis. All access is logged and reviewed regularly. Staff with data access receive mandatory data protection training.
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Regular security assessments: 36phsky commissions independent security reviews and penetration tests on a scheduled basis. Identified vulnerabilities are remediated according to risk-based priority timelines.
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Breach notification: In the event of a personal data breach that creates risk to your rights, 36phsky will notify you and the National Privacy Commission within the timeframes required by the Data Privacy Act — typically within 72 hours of becoming aware of the breach.
Your role in security: 36phsky can only protect data on its side. Keep your account password unique, avoid using 36phsky on shared or public devices, and contact support immediately at support@36phsky.net if you suspect unauthorised activity on your account.
9 Your Data Rights
As a Filipino resident and 36phsky member, you have specific rights under the Data Privacy Act of 2012 regarding the personal data 36phsky holds about you. These rights are real and enforceable, and 36phsky will respond to all valid requests within 15 business days.
Right to Access
Request a copy of the personal data 36phsky holds about you and information about how it is being used.
Right to Rectification
Ask 36phsky to correct inaccurate personal data. Some corrections can be made directly in your account settings.
Right to Erasure
Request deletion of your personal data where no legal basis for retention applies — for example, after account closure and expiry of regulatory retention periods.
Right to Object
Object to certain uses of your data, including direct marketing. Objecting to marketing will be actioned immediately. Other objections are assessed against legal requirements.
Right to Portability
Request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Right to Withdraw Consent
Withdraw consent for consent-based processing at any time. Withdrawal does not affect the lawfulness of processing that happened before withdrawal.
To exercise any of these rights, contact 36phsky's Data Protection Officer at privacy@36phsky.net or through the live chat support channel. We will verify your identity before processing any request involving access to or deletion of personal data.
10 Minors
36phsky's services are strictly for individuals aged 21 and above. The platform does not knowingly collect personal data from persons under 21. If 36phsky becomes aware that a minor has registered an account, that account will be closed immediately, all personal data will be deleted, and any funds deposited will be returned to the payment source after verification.
If you believe a minor has created a 36phsky account using your payment details or personal information, contact our support team immediately. We take reports of underage access seriously and act on them without delay.
11 Updates to This Policy
36phsky reviews this Privacy Policy at least annually and whenever there is a material change to how we process personal data. When we make significant updates, registered members will be notified by email with at least 14 days' notice before the changes become effective.
We recommend saving this page and checking back periodically. The "Last updated" date at the top of this policy tells you when the most recent revision was made. For minor clarifications that do not affect member rights, 36phsky may update the policy without separate notification but will always update the date.
12 Contact Our Data Protection Officer
36phsky has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and for responding to member enquiries about personal data. If you have a question, concern, or request related to privacy, you can reach the DPO through:
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Email: privacy@36phsky.net — for data access requests, corrections, deletions, and formal complaints. We respond within 15 business days.
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Live chat: Available 24/7 through the 36phsky website. For general privacy questions, our support team can assist directly or escalate to the DPO where needed.
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FAQ page: The 36phsky FAQ covers common questions about account data management, privacy settings, and withdrawal identity verification in plain language.
If you believe 36phsky has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
Response commitment: 36phsky will acknowledge all formal data requests within two business days and provide a substantive response within 15 business days. Complex requests may take longer, in which case we will inform you of the expected timeline.
